Smartass comments on Social Media/Facebook – Brilliant Example of an Answer!
I think this is absolutley brilliant. This is how you can handle a comment that is somewhat critical of your brand and it’s meassaging and turn it around into humerous rebuttal.
Bodyform UK is a maker of feminine hygeine products in the UK. They had a comment left on their facebook page, from a man, who challanged the messaging that they, the manufacturer (this could have been left on Always, Tampax, Kotex pages etc…) used and uses in their media campaigns.
The comment was the following:
The rebuttal is the folowing YouTube video from the company, Bodyform. I think it is brilliant.
That’s how you handle Social Media that is critical (tounge and check critical) toward your brand.
Very nice job!
Ciao for now @Kootenayborn