Tagged: Customer Service

Tesco, A Social Media Fail, or Customer Service Fail??

Tesco, A Social Media Fail, or Customer Service Fail??

I was on Twitter (I know, a shocker) today when I read a blog post from @investis, which read as follows: Tesco’s Social Media Crisis – An @Investis blog: http://t.co/ASXOjRu Intrigued, I followed the...

Tweeting he’s a #jerkoff, gets you the boot! Really?

Tweeting he’s a #jerkoff, gets you the boot! Really?

Call me a #jerkoff, and I give you the boot?!? Just read an interesting tweet and followed it to an article that told the story of a bar patron in Houston who got booted...

Big Time Fail for KLM & Air France! YVR to AMS. Brutal Customer Service.

Big Time Fail for KLM & Air France! YVR to AMS. Brutal Customer Service.

I rarely, if ever, complain about service or lack thereof. However, I am sitting in Amsterdam’s Schiphol Airport and I am really not impressed with KLM ( @KLM or @KLMCanada ) or Air France (...