Tagged: Retail

@NHL and the @NHLPA – A Customer Service Disaster in the Making?!

@NHL and the @NHLPA – A Customer Service Disaster in the Making?!

Lets get this part out of the way first. The owners deserve the lions share of the rewards as the financial risk is all theirs. The spend hundreds of millions on teams and should...

Shopper Conversion. Is it important and how do we do it – easily?

Shopper Conversion. Is it important and how do we do it – easily?

The trick to most of the retail concepts that we hear in the retail trade today, that are repeated continually and so casually, is the breaking down of the concept so that the front...